We want to get you the help you need—quickly!
The email response from our team is fast. We do our best to respond within 24 hours during the weekday.
Our office is open Monday through Friday from 8am - 4pm PT. If you email in on a weekend, we will respond once we are back in the office on Monday.
On a phone and/or computer: take a screenshot of the Test Bank question or the section in the Course Book and send it with your question. Include the Test Bank name and number (for example, ID Test Bank #2), or the Chapter name and Page number.Math Questions
Please include your calculation work when submitting math questions. This will allow our pharmacists to review your math, and provide detailed responses on where your calculations may have gone astray. Take a screenshot of the question and type/write out how you tried to solve the problem.
If you are studying for a block of time and could have several questions—hold them, and send all questions together at the end of your study block.